Financial System Replacement Program
2nd Edition
Updates & Resolutions
Update on Impact23 Financial System Replacement Program Go-Live

Just over a month ago, on July 5th, the core Impact23 systems deployed. Since then, our campus community has diligently reported concerns and the team has been actively addressing inquiries and coordinating solutions. While working to stabilize the new systems with competing priorities, the program team is prioritizing issues impacting payments and/or reimbursements. Through initiatives such as Office Hours, ongoing training, and communication, our aim is to keep the campus informed about known issues, interim solutions, and resolution progress. Your collaboration, patience and support are sincerely appreciated.

Known Issues Tracker
Is your issue unique or part of a larger known issue? Search the Known Issues Tracker to see current issues, descriptions, workarounds, status, and when they were identified.
Boundary Systems & Chart of Accounts
New Launch!
Guest Traveler 
Routing

The process for establishing Guest Travelers is as follows:

  1. Confirm the supplier/payee is "Spend Authorized" in the Oracle Supplier portal. Learn how to request a Supplier
  2. Concur Delegates then associate the non-employee traveler with the appropriate accountability structure in Guest Traveler Routing - view guide.
  3. Confirm with your Dept. SAA that the department has established an "ALL" record for Concur Routing in EACS.
New Launch!
Looker - Finance
Finance and Payroll Distribution data is now available in Looker! Reminder, access to finance datasets in Looker is granted by your Department SAA within EACS. Looker is accessible via R'Space, but the Looker icon will not be visible without proper access. 
 
For questions, join the September User Group or weekly Financial Reporting Office Hours. Please refer to the Known Issues Tracker for transitional issues impacting UCR's financial reports/data.
Imputed
Income Update

The university occasionally provides reimbursements for moving expenses as part of our commitment to attracting and retaining top talent. These reimbursements are considered taxable benefits, imputed income, impacting eligible employees' net pay. 

While moving and relocation reimbursements information is being actively collected in Concur, the process of reporting the imputed income and processing reimbursement in UCPath is under review. As a result of this review, the reporting of taxable benefits on eligible employees' net pay and issuing reimbursement will be deferred until October. 

For inquiries regarding the Concur moving and relocation process and department approvals, submit a ticket to Travel and Expense. For payroll inquiries, submit a ticket to Payroll Coordination & Analysis. Note that questions regarding the timing of moving and relocation reimbursements, inputted income amounts/rates, etc., cannot be answered during the review process. Additional information will be communicated in October.

Concur Travel and Expense
ERP Validation
Update
The program team processed 17 pending Expense Reports in ERP Validation last week. Please review your queues and take the necessary actions. If any support tickets related to the holds are resolved, please update your ticket that the problem is resolved.
Alert Messages
Reminder, alert messages are common in Concur and should serve as guides to help you complete transactions successfully. 
  • Red! circle icons are errors that require correction
    by the user before a Request or Expense Report
    can be submitted. 
  • Yellow! triangle icons are warnings or important information which users should take note of and action if appropriate, but will not prevent a Request
    or Expense Report from being submitted.

Once all Red! alerts are corrected and the appropriate action (if any) on the Yellow! alerts is completed, users can submit the Request or Expense Report.

Travel & Expense
Support Tickets
Concierge agents are experiencing a high volume of tickets in the Travel & Expense support queue. To assist in managing this workload more effectively, if you have submitted a ticket and the issue has been successfully resolved, please take a moment to leave a comment on the ticket confirming that the matter is now resolved. This will allow our agents to close the ticket promptly, enabling us to concentrate on addressing outstanding issues.
Oracle Budget & Oracle COA Management

Inter-Org Transfer

Corrected

The valid intersections to transfer financial aid funding using the Inter-Org transfer have been corrected. This means that departments can transfer funds to Financial Aid/Grad Division OR Financial Aid/Grad Division can transfer funds from departments (with a negative amount) for student awards. Please continue to follow the processes established by Financial Aid/Grad Division to communicate the awards, but now funding should be easier to move within the system.

Merging No Flex 1&2,
No Project, and Default
The data in the No Flex1, No Flex2, and No Project dimensions merged with the data in the default values of those dimensions. That means that the No Flex1, No Flex2, and No Project will be the default codes in Oracle Budget to avoid any confusion.
Inter-Org or Intra-Org Transfer Reminders
When you initiate an Inter-Org or Intra-Org transfer, you need to be on the BC line from where the transfer originates as the sending COA when you right-click to select the transfer. The sending COA will be automatically populated on a secondary tab in the pop-up with all the COA values greyed out (left screenshot below). The receiving details will be on the primary tab and available for input (right screenshot below).
Oracle Financials
Auto-rejection
of Requisitions

If you have experienced auto-rejection while using Oracle Procurement, try the following troubleshooting scenarios:

  1. Punchout Catalog Purchases over $10,000: Ensure that purchases made in punchout catalogs greater than $10,000 (excluding restricted catalogs: Sysco, Amerisource Bergen, ePlus, and McKesson) are processed correctly.
  2. Missing Approver Setup in EACS: Verify that the appropriate approver has been configured through EACS. If no approver is set up, the requisition will automatically be rejected.
  3. Project # for Contract & Grant, Capital Project Purchases: For Contract & Grant, and Capital Project purchases, ensure that the Project # is correctly entered in the Project Number field. Avoid entering any Project # (except 0000000000 DEFAULT) in the Charge Account field to prevent auto-rejection. This ensures proper entry of POETAF values. See How to Correctly Charge a Project.
  4. Request Form Orders over $10,000: Requisitions were being modified by Transactors to include their names in the buyer field, and they were generating POs exceeding $10K without involving central procurement. To prevent such orders from being processed, an "auto-reject" rule has been implemented. To avoid auto-rejection, users must refrain from altering the buyer field for orders exceeding $10K.

Non-Catalog Requisition Request Form Updates
The Non-Catalog Requisition Request Forms now reflect "goods and services" instead of solely "goods." Additionally, all purchasing categories are now accessible on all three forms. This eliminates the need to determine the appropriate requisition form based on the desired purchasing categories.
Converted Purchase Order Reminder
For Purchase Orders that have been converted to Oracle Financials and still require payment, please ensure the Receiver is updated in the Distribution section of the PO. 
Caution! Department Transactor Defaults
When the Requestor fills in the COA and delivery to (required fields) on a requisition and submits it to the Transactor, if the Transactor has defaults set for the COA and deliver to location and needs to edit the requisition to ensure it is correct, the system will automatically override the Requestor's entries with the Transactor's defaults.
Create Requisition
using PCard
Check out the OGL guide on this topic. It is also included in the Buying and Paying Workshop with a case study on this specific process. To view the step-by-step PDF guide for Create Requisition using PCard, please visit here. Please note this process is optional to assist units with tracking requests fulfilled with the PCard.

Important Update: For all PCard requisitions, please use "PCard" as the supplier name, irrespective of whether the actual supplier names are in the system.

New Global Search Bar! The Global Search feature allows users to search and drill down to a specific row of data or transaction from the search results, all without navigating through a menu structure to the classic search page and entering search criteria there. For example, enter PO# in the Global Search bar and click Enter. The PO and associated Requisition/Invoice will appear!
Training & Support
Impact23 User Group
September 7, 2-3:30 pm
 
Join the next Impact23 User Group, a space for sharing detailed decisions, training, and system updates regarding the new financial systems. Link to Join - https://ucr.zoom.us/j/92535533033
System Access
& Roles
Users must collaborate with their Department SAA (System Access Administrator) to obtain access to a new system. Learn more about financial system roles here
Smart View Training
for Oracle Budget! 
This course is necessary for anyone using Smart View to export, view, and edit data from Oracle Budget. 
Impact23 Stabilization Digest
The Impact23 program team shares information and important updates related to Concur,
Kuali SP, Oracle, Boundary Systems, and Financial Reporting. 

900 University Ave., Riverside, CA , 92521


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